Return & Exchange Policy
We are committed to providing a comfortable and safe shopping experience for our customers
Eligibility for Returns & Exchanges
- ✓Product must be in original condition and unused
- ✓Product must not be customized (no logo printing or embroidery)
- ✓Return or exchange request must be made within 14 days of receipt
- ✓Purchase receipt or order number must be provided
Non-Eligible Products
- ✗Products customized with customer logo printing or embroidery
- ✗Products that have been used or washed
- ✗Products past the 14-day period
- ✗Products damaged due to misuse
Return or Exchange Process
- 1Contact us via phone or email
- 2Tell us the reason for return or exchange
- 3We will send you product return instructions
- 4After receiving and inspecting the product, exchange or refund will be processed
Refunds
For returns, refunds are processed within 7-14 business days using the original payment method. Shipping costs may be deducted in some cases.
